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Lunnaré

Terms & Conditions

Last updated January 2026

These terms govern your use of the Lunnaré website and any purchase you make from us. By using the site or placing an order you agree to be bound by them. Nothing in these terms affects your statutory rights as a consumer in the United Kingdom.

About us

Lunnaré is a UK-based cosmetics brand (previously trading as Lunnar Beauty). For any question about these terms, Email us at Lunnarbeauty@gmail.com.

Products

We take reasonable care to describe our products, colours, textures and ingredients accurately. Product colours may appear slightly different in real life depending on your screen. All products are intended for external cosmetic use on the lips or as described on the product page.

Orders and pricing

  • All prices are shown in Pounds Sterling (GBP) and are inclusive of UK VAT where applicable.
  • A contract is formed once we have accepted your order and confirmed dispatch by email.
  • We reserve the right to refuse or cancel an order if a product is out of stock, if there has been a pricing or description error, or if we suspect fraud.

Delivery

Delivery timeframes, costs and options are set out in our Shipping & Delivery Policy.

Returns, refunds and faulty items

For hygiene reasons, cosmetics cannot be returned once sold. If your order is faulty, damaged or incorrect, please contact us — every case is reviewed individually. Full details are in our Refund Policy. Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015.

Allergies and patch testing

Please read the ingredient list on each product page carefully before use. If you are prone to allergies or sensitivities we recommend a patch test on the inside of your wrist 24 hours before use. Stop use if irritation occurs and seek medical advice.

Intellectual property

The Lunnaré name, logo, product designs, photography and website content are our intellectual property and may not be copied, resold or used commercially without our written permission.

Liability

We do our best to give you a great shopping experience, but to the extent permitted by law we are not liable for indirect or consequential losses. Nothing in these terms limits our liability for death, personal injury caused by negligence, or fraud.

Governing law

These terms are governed by the laws of England and Wales, and any disputes will be handled by the English courts.